Privacy Notice

Last updated: 13 July 2026

1. Who we are

This website (crestwell.uk) is operated by Crestwell ("we", "us", "our"). You can reach us at hello@crestwell.uk. This notice explains how we handle personal data collected through this website.

Our fact-find product (the "Service") is currently in an invite-only beta. Firms taking part are provided with the applicable product privacy and data-processing terms directly, and a full product privacy policy will be published here when the Service becomes generally available.

2. What we collect through this website

• Enquiries and demo requests - if you contact us through the form on our contact page or by email, we receive the details you choose to give us: typically your name, email address, firm name, and message. Form submissions are delivered to our inbox as email.
• Sign-in cookies - if you have an account and sign in, we use the cookies necessary to authenticate you and keep you signed in. We use no advertising or third-party analytics cookies on this site.
• Technical and log data - IP address and request logs generated by us and our hosting provider as needed to run, rate-limit, and secure the site.

3. How we use it

• To respond to your enquiry and arrange any demo you request - our legitimate interests, and steps taken at your request prior to a contract.
• To operate and secure the site - our legitimate interests in running a safe, reliable service.

4. Who processes it for us

The service providers that run this website process data on our behalf: our hosting provider (Vercel - functions served from London, United Kingdom), our authentication and database provider (Supabase - European Union, Ireland), and our transactional email provider (Resend - European Union, Ireland). We do not sell personal data.

5. Retention

Enquiry emails are kept for as long as needed to deal with your enquiry and any follow-up you ask for. Technical logs are short-lived and rotate automatically.

6. Your rights

Subject to UK GDPR, you have rights of access, rectification, erasure, restriction, portability, and objection. To exercise a right or make an enquiry, contact hello@crestwell.uk. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

7. Changes to this notice

We will update this notice as the Service moves out of beta - including publishing the full product privacy policy - and will revise the "Last updated" date above when we do.