Legal
Legal
The documents below describe how personal data is handled in Crestwell, who processes it on our behalf and how long it is kept.
- Privacy NoticeHow personal data is processed through Crestwell, for broker firms and their clients.
- TermsThe terms governing access to and use of the platform.
- SecurityHow the platform is built and operated: tenancy isolation, data residency, and access control.
- Data Processing AgreementThe Article 28 controller-to-processor terms between your firm and Crestwell.
- Sub-processorsEvery third party that may process your clients' personal data on our behalf, what each one does, where it does it, and whether our data processing agreement with it is in place.
- Data Retention & DeletionWhat we store, how long we keep it, and how deletion works - including what happens to your data if you leave.
- Cookie PolicyWhat we store on your device and why - and why we don't ask for your consent.
- Accessibility StatementHow accessible this website is, what was tested and how, and the parts that are not accessible yet.
The Data Processing Agreement is available on request. We are holding it back until our solicitor has reviewed it, and it is not open for signature until then. The sub-processor list and the retention policy are published in full. For the current draft of the agreement, contact privacy@crestwell.uk.
Company details
- Legal entity
- Crestwell Technologies Ltd
- Company number
- 17376758, registered in England & Wales
- Registered office
- Suite RA01, 195-197 Wood Street, London, E17 3NU
- ICO registration
- ZC212034
- Data protection contact
- privacy@crestwell.uk